April 16th, 2010 
lance4hire Or how I became a customer service princess warrior…
…and how you can too (and why you should)
When the phone calls and email don’t work, take it to twitter – a lot. Lather rinse repeat. Fan the company on Facebook and decorate their wall with your discontent. Wait for the phone to ring. (more…)
Sara Fitzpatrick Comito is a poet, freelance writer, communications director at Elemental Stone and Waterworks, Inc., and a member of the Social Media Club of Southwest Florida steering committee.
She is a frequent contributor to Naples Daily News and her has appeared or is forthcoming in nthposition; The Camel Saloon; Short, Fast, and Deadly; Barrier Islands Review and Hip Mama. She is the editor of the online art/literary journal Orion Headless.
She lives in Fort Myers with her husband and nine-year-old son.
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