Posts Tagged ‘Scott Monty’

Fear and loathing in social media

From The Social Media Marketing Blog
by Scott Monty, Ford Motor Corp.

You would think at this point that we’d be up to curiosity or even playful experimentation.443560667_ca229de8df

But it seems that, according to the e-tailing group and PowerReviews‘ survey earlier this month that brands are still hesitant to entirely give over to the power of social media for fear of (what else?) loss of control of their brand and concerns about their competence. A secondary fear is that consumers might find social sites more engaging than the brands’ sites, and therefore stop visiting the brands’ sites.

I may be oversimplifying this a bit, but if I were at a brand that was concerned customers might leave my site for a better site I might, oh, I don’t know…maybe BUILD A MORE ENGAGING SITE?!?!?!

(more…)

  • Share/Bookmark
Twitter Delicious Facebook Digg Stumbleupon Favorites More
33 Days to Online Domination